2. Identifying Purposes
Canadian SR&ED Solutions collects, uses and discloses personal information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purpose for which we collect personal information is identified before or at the time we collect the information. In certain cases, the purpose for which the information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The personal information collected by the Canadian SR&ED Solutions will be limited to those details necessary for the purposes identified by us. With your consent, we may collect personal information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal information may only be used or disclosed for the purpose of which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period required to fulfill the purpose for which we collected it or as may be required by law. We reserve a right to share/use the information with our other associated or subsidiaries within our group.
Personal information will be maintained in by us as accurate, complete, and up-to-date form as is necessary to fulfill the purpose of which it is to be used.
7. Safeguarding Customer Information
At Canadian SR&ED Solutions your personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your persona information from any loss or unauthorized use, access or disclosure.
We at Canadian SR&ED Solutions will make information available to you about our policies and practices with respect to the management of your personal information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your personal information, and will be given access to it. You may verify the accuracy and completeness of your personal information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
Suite # 1901 - First Alberta Place
777 - 8 Avenue SW
1285 West Broadway
First Canadian Place
100 King Street W
Toronto, ON M5X 1C7
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