Canadian SR&ED is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy administers our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection  and Electronic Documents Act .

1. Introduction

We are responsible for maintaining and protecting the personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

2. Identifying Purposes

Canadian SR&ED collects, uses and discloses personal information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purpose for which we collect personal information is identified before or at the time we collect the information. In certain cases, the purpose for which the information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

3. Consent

Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection

The personal information collected by the Canadian SR&ED will be limited to those details necessary for the purposes identified by us. With your consent, we may collect personal information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

5. Limiting Use, Disclosure and Retention

Personal information may only be used or disclosed for the purpose of which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period required to fulfill the purpose for which we collected it or as may be required by law. We reserve a right to share/use the information with our other associated or subsidiaries within our group.

6. Accuracy

Personal information will be maintained in by us as accurate, complete, and up-to-date form as is necessary to fulfill the purpose of which it is to be used.

7. Safeguarding Customer Information

At Canadian SR&ED your personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your persona information from any loss or unauthorized use, access or disclosure.

8. Openness

We at Canadian SR&ED will make information available to you about our policies and practices with respect to the management of your personal information.

9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your personal information, and will be given access to it. You may verify the accuracy and completeness of your personal information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting:

Calgary:

Suite # 1901 - First Alberta Place
777 - 8 Avenue SW
Calgary, AB
T2P 3R5

Tel: 587-200-4163

Vancouver:

1285 West Broadway
Suite 600
Vancouver, BC
V6H 3X8

Tel: 778-722-1984

Toronto:

First Canadian Place
100 King Street W
Suite 5700
Toronto, ON M5X 1C7

Tel: 647-699-5222

Additional Information

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.